Contact information
CONTACT INFORMATION
BKBUILDS
Customer Support & Business Information
Have a question about an order, delivery, return, refund, or one of our products? The BKBUILDS Support Team is here to help.
01 — GET IN TOUCH
Choose the contact method that works best for you.
✉ EMAIL SUPPORT
Email is recommended for:
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Order questions
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Shipping and tracking assistance
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Returns and refunds
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Product questions
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Damaged or incorrect orders
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General customer support
When contacting us about an existing order, please include your order number whenever possible.
02 — PHONE SUPPORT
+1 801-866-3771
For general questions or assistance, you can contact BKBUILDS using the phone number above.
If we're unable to answer immediately, please contact us by email with your name, order number (if applicable), and a short description of your request.
03 — BUSINESS ADDRESS
BKBUILDS
155 S Gaines St
Oak Hill, FL 32759
United States
Important: Please contact our support team before sending a return to this address.
A business/contact address is not automatically an authorized return location. Approved returns should be shipped according to the return instructions provided by BKBUILDS.
04 — ORDER SUPPORT
Already placed an order?
For faster assistance, please provide:
Order Number
Your BKBUILDS order or confirmation number.
Customer Name
The name used when placing the order.
Email Address
The email associated with your purchase.
Reason for Contact
A short explanation of what you need help with.
This information helps us locate your order and respond more efficiently.
05 — RETURNS & REFUNDS
Need to request a return?
Please email:
Do not send an item back before receiving the applicable return instructions.
Return eligibility and refunds are handled according to our published Return & Refund Policy.
06 — SHIPPING & DELIVERY SUPPORT
If you have a question about a shipment, include your:
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Order number
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Tracking number, if available
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Delivery address
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Description of the issue
If tracking shows Delivered but you cannot locate your package, contact the carrier and check the delivery location before contacting us.
Our team can then review the available shipment information.
07 — DAMAGED OR INCORRECT ORDER?
If your package arrives damaged or you receive an incorrect product, contact us promptly.
Please include:
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Your order number
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A description of the problem
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Clear photographs when appropriate
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Photos of the shipping packaging if it was damaged
We will review the information and provide the appropriate next steps.
08 — BUSINESS & GENERAL INQUIRIES
For general business inquiries, questions regarding our website, or other requests, please contact:
Please use a clear subject or description so your message can be handled efficiently.
BKBUILDS CONTACT CENTER
EMAIL
contact@bkbuilds.us
PHONE
+1 801-866-3771
ADDRESS
155 S Gaines St
Oak Hill, FL 32759
United States
QUESTIONS → CONTACT → SUPPORT → RESOLUTION
BKBUILDS — We're Here When You Need Us.
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